Frequently Asked Questions
Everything you need to know about shopping at Duck World
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 10-21 days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Are your products safe and non-toxic?
Yes, all Duck World products are made from high-quality, BPA-free, and non-toxic materials that meet international safety standards.
Do you offer wholesale pricing?
We do! If you are looking to place a bulk order for events or retail, please contact our sales team through the 'Contact Us' page for a custom quote.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.